How does leadership influence incident reporting intention in healthcare? A dual process model of leader-member exchange

1. Verfasser:
Weitere Verfasser: ; ; ;
In: German Journal of Human Resource Management: Zeitschrift für Personalforschung, 32(2018), 1
Format: E-Article
Sprache:
Schlagworte:
ISSN: 2397-0022
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
finc.format ElectronicArticle
finc.mega_collection Genios (Wirtschaftswissenschaften)
finc.id ai-48-R0pIUl9fMTAuMTE3N18yMzk3MDAyMjE3NzQ1MzE1
finc.record_id 10.1177_2397002217745315
finc.source_id 48
ris.type EJOUR
rft.atitle How does leadership influence incident reporting intention in healthcare? A dual process model of leader-member exchange
rft.genre article
rft.issn 2397-0022
rft.issue 1
rft.jtitle German Journal of Human Resource Management: Zeitschrift für Personalforschung
rft.date 2018-01-01
x.date 2018-01-01T00:00:00Z
rft.volume 32
abstract Building on social exchange and social identity theory, we examined how leader-member exchange (LMX) influences intention to report incidents in healthcare organizations through two different mechanisms. Using survey data of 15 hospitals in Germany (<I>N</I> = 480) and multilevel structural equation modelling, we found as expected that LMX positively related to reporting-specific trust and organizational identification of employees. However, only reporting-specific trust but not organizational identification was directly related to incident reporting intention. Furthermore, top management support for patient safety moderated the link between LMX and reporting-specific trust, indicating a compensatory mechanism of top management support for followers with a <I>low</I>-quality leadership relationship. In addition, codification of patient safety regulations moderated the link between organizational identification and incident reporting intention. As expected, the institutionalization of patient safety norms through a strong follow-through of the organization is related to increased reporting only for employees with high organizational identification. Results are discussed in terms of how safety leadership can be enacted at both the supervisory and top management level in order to promote safety behaviour in healthcare organizations.
authors Jungbauer, Kevin-Lim
Loewenbrück, Kai
Reichmann, Heinz
Wendsche, Johannes
Wegge, Jürgen
languages eng
url https://www.wiso-net.de/document/GJHR__10.1177_2397002217745315
version 0.9
x.subjects trust
x.packages GJHR
Genios (Wirtschaftswissenschaften)
Genios (Psychologie)
Genios (Fachzeitschriften)
journal_wiwi
journal_psycho