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Exploring the service quality in the e-commerce context: a triadic view

Bibliographic Details
Journal Title: Industrial Management & Data Systems
Authors and Corporations: Lin, Yong, Luo, Jing, Cai, Shuqin, Ma, Shihua, Rong, Ke
In: Industrial Management & Data Systems, 116, 2016, 3, p. 388-415
Media Type: E-Article
Language: English
published:
Emerald
Subjects: